Viessmann-heat-as-a-service-faq-16-9

Greenhouse: Top 5 FAQs Answered

We often get a lot of questions relative to our business model, our products, our suppliers, etc. and we thought it would be a great idea to tackle our most popular questions in an article you can always refer to. Here are our Top 5 frequently asked questions and answers:

WHAT DOES GREENHOUSE DO EXACTLY?

We are, simply put, a food distributor. We build partnerships with quality brands worldwide to facilitate their integration in our local market so they are able to sell their products. However, the story does not end there. We are always looking for ways to bring value to our customers any way we can which is why we have branched out and offered several other services to cater to the needs of several different types of clients from chefs, to retailers, and even hotels.

CAN INDIVIDUALS BUY GREENHOUSE PRODUCTS?

Our primary business model is strictly tailored for businesses including restaurants, hotels, retailers, grocery stores, etc. While we do not sell directly to individuals, we ensure that your local grocery stores and businesses have access to all our product lines at all times to make it easy for anyone to purchase premium international brands locally.

HOW DO WE GET PRICES OR PLACE AN ORDER?

We are always happy to provide you with all the information you need, simply reach out to us! All orders and quotes are done on the phone (numbers are different based on your respective location) or by email. You can also just fill out the contact form on our website, and we will contact you, as soon as possible.

If you’re an international supplier looking to bring your business to one of our local markets, you can reach out directly to our headquarters (Greenhouse UAE in Dubai) and we will put you in touch with the appropriate contact person. 

We have offices in the following cities/countries:

  • Dubai, UAE (headquarters)
  • Abu Dhabi, UAE
  • Oman
  • Saudi Arabia

WHERE CAN I SEE ALL YOUR PRODUCTS?

If you’ve checked out our website a few times, you may have already seen our online product portfolio, sorted by brand or category. If not, we invite you to check out our Brands or Categories pages, depending on what you are looking for. You can also download your own PDF version of our entire catalogue. 

If these resources are still not enough, feel free to reach out to us. We will happily assist you!

WHAT ARE YOUR DIFFERENT CATEGORIES?

Currently, we have 7 product categories that have been changed a few times to reflect the needs of the market. While we used to divide them by region (Asian, Italian, Arabic, etc.), we came to the realization that it made more sense to sort them by type of products. Therefore, our main 7 categories available on our website today are the following: 

  • Dairy
  • Cheese
  • Bakery and Pastry Ingredients
  • Bakery and Pastry Products
  • Grocery Food
  • Gourmet Food
  • Chef’s Equipment

As of 2019, we have been expanding our product portfolio to include plant-based products. This will become our 8th official category in the next few weeks. Stay tuned!

Whatever your question is, we have the answer! We recommend you start at our website, and if you have any inquiries, don’t hesitate to reach out. We will be happy to help.